Contact & Support
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Frequently Asked Questions
How do I create a pet resume?
Sign up for a free account, create a pet profile with your pet's information, and then generate a professional PDF resume from the preview page. You can choose between rental and pet sitter templates.
Is Pawthenticate free to use?
Yes! Pawthenticate is completely free to use. You can create unlimited pet profiles and generate as many resumes as you need.
Can I manage multiple pets?
Absolutely! You can create profiles for all your pets and easily switch between them in your dashboard.
How do I delete my account?
Go to your Account Settings and click "Delete Account." All your data will be permanently removed within 30 days. You can also email us at privacy@pawthenticate.com
Can I export my pet data?
Yes! You have the right to export all your pet data. Contact us at privacy@pawthenticate.com and we'll send you a complete export within 48 hours.
I found a bug. How do I report it?
Thank you for helping us improve! Email us at support@pawthenticate.com with details about the issue and we'll investigate immediately.
Is my pet's data secure?
Yes! We use industry-standard encryption and security practices. Your data is stored securely, and only you can access your pet profiles. Read our Privacy Policy for more details.
📬 Response Times
- General inquiries: Within 48 hours
- Technical support: Within 24 hours
- Privacy requests: Within 48 hours
- Critical bugs: Within 12 hours
* Response times are estimates. We typically respond much faster, but these are our maximum timeframes.