Privacy Policy

1. Introduction

Welcome to Pawthenticate ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our pet resume builder service.

2. Information We Collect

2.1 Account Information

• Email address (for account creation and authentication)
• Password (encrypted and securely stored)
• Account creation and last login dates

2.2 Pet Profile Information

• Pet name, species, breed, date of birth
• Physical characteristics (size, weight, appearance)
• Medical information (vaccinations, microchip number, insurance details)
• Behavioral information (temperament, training status)
• Photos and documents you upload

2.3 Automatically Collected Information

• Browser type and version
• Device information
• IP address (anonymized)
• Usage data (pages visited, features used)

3. How We Use Your Information

• To provide our service: Create, store, and manage pet profiles and resumes
• To authenticate you: Secure login and account management
• To communicate: Send important updates, password resets, and service notifications
• To improve our service: Analyze usage patterns to enhance features
• To ensure security: Prevent fraud and protect user data

4. Data Storage and Security

Your data is stored securely using Supabase (PostgreSQL database and storage), hosted on AWS infrastructure with:

• End-to-end encryption for data in transit (HTTPS/TLS)
• Encrypted storage for data at rest
• Row-Level Security (RLS) policies ensuring users can only access their own data
• Regular automated backups
• Industry-standard authentication protocols

5. Data Sharing and Third Parties

We do NOT sell your personal data to anyone.

We only share data with trusted service providers who help us operate:

• Supabase: Database and authentication services
• Vercel: Hosting and content delivery

These providers are contractually obligated to protect your data and cannot use it for their own purposes.

6. Your Rights (GDPR Compliance)

You have the right to:

• Access: Request a copy of all data we hold about you
• Rectification: Correct any inaccurate data
• Erasure: Request deletion of your account and all associated data
• Portability: Export your pet data in a machine-readable format
• Object: Opt-out of certain data processing activities
• Withdraw consent: Remove permission for data collection at any time

To exercise these rights, contact us at privacy@pawthenticate.com

7. Cookies and Tracking

We use essential cookies for:

• Authentication (keeping you logged in)
• Session management
• Security and fraud prevention

We do not use tracking cookies for advertising purposes.

8. Children's Privacy

Our service is intended for users 18 years and older. We do not knowingly collect data from children under 18. If you believe we have inadvertently collected such data, please contact us immediately.

9. Data Retention

We retain your data for as long as your account is active. When you delete your account:

• All pet profiles are permanently deleted within 30 days
• Uploaded photos and documents are permanently deleted within 30 days
• Your email and account information are permanently deleted within 30 days
• Anonymized usage statistics may be retained for analytical purposes

10. International Data Transfers

Your data may be transferred to and stored on servers located outside your country. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of the service after changes constitutes acceptance.

12. Contact Us

If you have questions about this privacy policy or our data practices:

• Email: privacy@pawthenticate.com
• General inquiries: dev@pawthenticate.com